In this role, you'll Manage and continuously develop the CoGS team, with an emphasis on enhancing accuracy and efficiency, and in building a deep knowledge of business fluctuation implications to product margins. Manage and maintain the accounting team processes related to CoGS, including cost allocation, expense recognition, and accruals. Be responsible for understanding

In this role, you'll Dive into our dataset and design, implement, and scale data pre/post processing pipelines. Work on applied ML solutions in the areas of query processing, data mining, cleaning, normalizing and modeling. Design and build data platforms & frameworks for processing high volumes of data, in real time as well as batch, that will be used across engineering

In this role, you'll Support Sales Compensation team in managing Xactly instance Manage process change requests from business partners and sales compensation team Review Plan Designs to implement within Xactly Provide guidance on automation and system improvement projects with Xactly Connect Work with project manager on quarterly SOX requirements Analyze and build reports

In this role, you'll Establish trusted working relationships with Commercial Solutions team members, Commercial Legal, Billing Operations, Commercial Finance, and Sales. Ensure forward deal momentum while providing excellent customer service to our Sales partners, as well as troubleshoot, escalate, and resolve issues with deal velocity especially during month and quarter

In this role, you'll Drive opportunities through the entire sales cycle from pipeline generation through to close and post sales Employ a value oriented sales methodology with a focus on use cases spanning customer data and marketing activation Build upon the growth & adoption of Segment in the Enterprise business segment Own the cross functional team from Pre Sales throu

In this role, you'll Drive opportunities through the entire sales cycle from pipeline generation through to close and post sales Employ a value oriented sales methodology with a focus on use cases spanning customer data and marketing activation Build upon the growth & adoption of Segment in the Enterprise business segment Own the cross functional team from Pre Sales throu

In this role, you'll Serve as the specialists that help enable customer supporting teams on new products and features. Influence product and business teams to improve product supportability and collaborate with delivery teams to understand needs and deliver enablement. Construct data, evidence, and anecdotal based business cases and provide design recommendations to influ

In this role, you'll Develop communications roadmaps for product launches, updates and a broader narrative on Twilio's product portfolio Manage day to day proactive product PR programs alongside your corporate comms peers and our global agencies Partner with peer PR leaders on Twilio's vision narrative and develop strategies to raise awareness for Twilio's next stage of g

In this role, you'll Drive opportunities through the entire sales cycle from pipeline generation through to close and post sales Employ a value oriented sales methodology with a focus on use cases spanning customer data and marketing activation Build upon the growth & adoption of Segment in the Growth business segment Own the cross functional team from Pre Sales through t

In this role, you'll Manage and expand some of our most important Financial Services and Real Estate Enterprise accounts. Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results. Partner closely with other Twilio teams to identify new revenue opportunities within your account portfolio. Serve on a cross f

In this role, you'll Participate in strategic planning to develop and drive the HRSD, RPA and AI roadmaps aligning it with overall HR and business objectives. Oversee the selection, implementation and optimization of ServiceNow HRSD applications ensuring they meet short term and long term business needs and enhance the digital people experience at Twilio. Manage delivery

In this role, you'll Manage and expand some of our most important ISV customer accounts. Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results. Partner closely with other Twilio teams to identify new revenue opportunities within your ISV account portfolio. Serve on a cross functional account team with r

In this role, you will Be responsible for new customer acquisition, while being assigned a quota for net new estimated annual recurring revenue (eARR). Own highly analytical and consultative sales cycles to win business in competitive vendor sourcing cycles with Twilio's messaging (e.g. SMS, MMS, WhatsApp, Facebook Messenger, Google Business Messages, Account Security, et

In this role, you'll Build and maintain scalable, high quality machine learning solutions in production Design and implement tools and procedures to evaluate performance and accuracy of models and data. Work closely with software engineers, build tools to enhance productivity and to ship and maintain ML models Demonstrate end to end understanding of applications and "why"

In this role, you'll Coach, manage, and mentor a team of leaders in the CS org Cultivate a culture of learning with skill development plans allowing CSMs to build new high value customer engagement playbooks Drive strong internal collaboration with Renewals, Sales, Sales Engineering, Product, Professional Services, Support, and Value Engineering teams Lead team to deliver